Reference

Our Account Policies and Your Rights

Everything that governs your account on phbet12 — from how we handle your personal data to which payment channels we support — is set out here clearly.

Account eligibility conditionsData handling and privacyCookie and tracking policyGCash, Maya, InstaPay termsHow to contact us about your rights

Explore the Lobby Read FAQ

CONTACT CHANNELS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to flag a concern about how your information has been handled, use any of the channels below. We respond to formal legal and data requests through email; live chat handles account-access questions fastest.

Live Chat Open the chat widget from any page while logged in. For legal account questions — data access, policy clarifications, account suspension — our team picks these up and escalates where needed.

Email Support Send formal data-access requests, correction notices or deletion requests to our support email. Include your registered account number and the GCash or Maya number linked to your wallet.

Account Settings Path For minor personal-detail corrections — contact number, linked e-wallet — go to Account Settings, then Profile, and update directly. Changes to linked GCash or Maya require identity re-verification.

What These Terms Actually Cover

phbet12 Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

These terms apply to every account opened on phbet12 and govern the relationship between you and the platform. Eligibility to access the site depends on local law; by creating an account, you confirm that using this service is permitted under the laws applicable to you in

1
the Philippines. We collect the personal details you provide at registration — your name, contact number and e-wallet identifiers such as your GCash or Maya account number — and we use that data solely to operate your account, process transactions and communicate with you. InstaPay transfers
2
are processed under the same data-handling rules as any other deposit or withdrawal channel. We do not sell your personal information to third parties. Account data is retained for the period required by applicable law, after which it is deleted or anonymised. Your payment channel details
3
— including linked GCash and Maya wallet numbers — are stored with encryption and are never shared with advertisers. If you are in Iloilo City or anywhere else in the Philippines and you believe a data-handling rule has been applied incorrectly to your account, you have
4
the right to request a correction or deletion. The quickest way to raise that is through our live chat or via the email address in the contact section below. These terms may be updated when required by changes in applicable law; we will notify you through
5
your registered contact details before any material change takes effect.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

HOW WE HANDLE THIS

Data Security and Account Integrity

Security on a payment-active account matters. Here is how phbet12 approaches the four areas that affect your legal rights and personal data most directly.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you visit. You can manage cookie preferences through the banner shown on first visit; essential cookies cannot be disabled as they run the login and payment flow.

Account Security Every login triggers an OTP sent to your registered mobile number. If you switch the GCash or Maya wallet linked to your account, we run an additional identity check before the new wallet is activated for withdrawals.

Data Retention Transaction records — including InstaPay transfer logs and e-wallet deposit confirmations — are kept for the period required by applicable Philippine law. Once that period ends, records are deleted or anonymised; we do not hold them longer than necessary.

Requesting Your Data You can request a full export of the personal data we hold on your account at any time. Send the request via email with your account number. We process data-access requests within the timeframe required by applicable law.

Common Questions About These Terms

These are the questions we see most often from Philippines account holders about their legal rights, data and how policies apply to their account.

These terms apply to any account registered on phbet12. Access to the platform depends on local law and is available to eligible players in the Philippines where permitted. Creating an account confirms you meet those conditions.

Yes. Send a deletion request by email with your registered account number and linked e-wallet details. We will process it in line with applicable law; some records may be retained for the legally required retention period before deletion.

Your linked GCash and Maya wallet identifiers are stored with encryption and are used only for processing your deposits and withdrawals. We do not share those details with advertisers or unrelated third parties at any time.

When your account is closed, personal data is retained only for the period required by applicable Philippine law. After that period, data is deleted or anonymised. You can request confirmation of deletion via email after closure.

Minor corrections — contact number, name spelling — can be made in Account Settings under Profile. Changing a linked GCash or Maya wallet requires identity re-verification before the update takes effect.

Yes. If a material change is made to these terms — such as a revision to how data is retained or how cookies are used — we will notify you through your registered contact details before the change takes effect.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPrivacy Policy InfoBasketball Player Props Board Appphbet12 App

Our Account Policies and Your Rights

How to Reach Us on Legal Matters

Data Security and Account Integrity

Common Questions About These Terms

01 Who do these legal terms apply to?

02 Can I ask phbet12 to delete my personal data?

03 How is my GCash or Maya number protected on phbet12?

04 What happens to my account data if I close my account?

05 Can I correct a mistake in my registered account details?

06 Will I be notified if these legal terms change?

Legal

Related pages

Related pages